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STANDARD TERMS AND CONDITIONS OF SALE

Thank you for shopping with DrFix. By placing an order, you agree to the following Terms and Conditions of Sale. Please read them carefully.


 1. **Product Warranty**

   - Warranty is provided **only on selected products**, as explicitly mentioned on the Product Description Page (PDP).

   - Warranty coverage varies by product. Please refer to the specific product details for warranty information.


2. **Order Acceptance**

   - All orders are subject to acceptance by [Your Company Name]. We reserve the right to refuse or cancel any order at our discretion.

   - Orders may be cancelled if:

     - We identify the order as **fraudulent**.

     - The delivery address is outside our **serviceable areas**.

   - In case of cancellation, the customer will be notified, and any payment received will be refunded.


3. **Shipping and Delivery**

   - We strive to deliver products within the estimated timeframe mentioned at checkout. However, delivery times may vary due to external factors.

   - Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays or failed deliveries due to incorrect details.


4.  **Returns and Replacements**

   - We accept **replacements only for products damaged during shipping** or if a defective item is received. To request a replacement, the customer must notify us within **48 hours of delivery**.

   - To be eligible for replacement, products must be in their original packaging and condition, along with proof of purchase.

   - **No returns** are accepted for reasons other than the product being damaged or defective.


5. **Refunds**

   - If a replacement is not possible for a damaged or defective product, we will offer a full refund.

   - Refunds will be processed after verification and may take **5-7 business days** to reflect in the original payment method.


6. **Product Information**

   - We strive to ensure that all product descriptions, images, and prices are accurate. However, in case of discrepancies, the actual product received may slightly differ from the images displayed on the website.

   - Prices are subject to change without notice.


7. **Customer Responsibility**

   - It is the customer’s responsibility to ensure that their device or product is compatible with the purchased accessories or replacements.

   - Warranty claims may be void if products are used improperly or with third-party accessories not recommended by the manufacturer.


8. **Limitation of Liability**

   - Drfix shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.


9. **Governing Law**

   - These terms and conditions are governed by the laws of India. Any disputes arising from purchases or orders will be resolved in the courts of Delhi.